Job: Customer Service Rep

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Posted: 01/31/2017

Job Status: Full Time

Job Reference #: 166

Job Description

Assist retail customers and contractors, both in person and over the phone, to meet their needs. You will be responsible for using design skills and product knowledge to assist customers in selecting the products that will achieve their design and durability objectives. You will also work with customers to select the stone slabs that will become their granite kitchen counter, marble floor or any other numerous possibilities. Orders are entered via a computer program within a Microsoft Windows environment. You will be providing the best buying experience available. Product training provided. This is a non-commissioned sales position.

Job Requirements:

Ability to work flexible hours, including Saturdays

2+ years retail sales skills in professional environment

Prior work experience working with tile, stone, granite or slabs.

Knowledge of design elements: size, proportion, color, balance and light.

Basic computer skills working within Windows environment.

High School diploma or equivalent

Expectations:

Communicate and develop rapport with customers

Demonstrate a positive attitude of cooperation and respect

Exceptional customer service skills with the ability to provide individualized service

Ability to work independently as well as part of a team

Self starter who proactively finds solutions to customers’ needs

Excellent communication skills including verbal, written and telephone

Benefits:

Competitive wage, depending on experience

Medical benefits

Dental benefits

Vision benefits

Short Term and Long Disability Insurance

Life Insurance

401(k) Retirement Plan, with discretionary employer match.

Paid Time Off (PTO) accrues each pay period. Plus 48 hours SICK time granted annually.

Employee discount on tile and slabs

On the job training on tile and granite products.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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