Customer Service Rep
Job Description
Assist retail customers and contractors, both in person and over the phone, to order material and meet their needs. You will work with customers to select the tile that will become their granite kitchen counter, marble floor or any other numerous possibilities. Orders are entered via a computer program within a Microsoft Windows environment. You will be providing the best buying experience available.
Prior work experience working with tile.
Basic computer skills working within Windows environment.
High School diploma or equivalent
Exceptional customer service skills with the ability to provide individualized service
Ability to work independently as well as part of a team
Self starter who proactively finds solutions to customers’ needs
Excellent communication skills including verbal, written and telephone
Medical benefits
Dental benefits
Vision benefits
Short Term and Long Term Disability Insurance
Life Insurance
401(k) Retirement Plan, with discretionary employer match.
Paid Time Off (PTO) accrues each pay period. Plus 48 hours SICK time granted annually.
Employee discount on tile and slabs
On the job training on tile and granite products.
Job Requirements:
2+ years retail sales skills in professional environmentPrior work experience working with tile.
Basic computer skills working within Windows environment.
High School diploma or equivalent
Expectations:
Demonstrate a positive attitude of cooperation and respectExceptional customer service skills with the ability to provide individualized service
Ability to work independently as well as part of a team
Self starter who proactively finds solutions to customers’ needs
Excellent communication skills including verbal, written and telephone
Benefits:
Competitive wage, depending on experienceMedical benefits
Dental benefits
Vision benefits
Short Term and Long Term Disability Insurance
Life Insurance
401(k) Retirement Plan, with discretionary employer match.
Paid Time Off (PTO) accrues each pay period. Plus 48 hours SICK time granted annually.
Employee discount on tile and slabs
On the job training on tile and granite products.
Application Instructions
Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you! If you need a reasonable accommodation to complete the application process, please contact Arizona Tile’s Human Resources Department at HRDEPT@arizonatile.com or call 480-893-9393.
Apply Online