Customer Service Rep
Job Description
Assist retail customers and contractors, both in person and over the phone, to meet their needs. You will be responsible for using design skills and product knowledge to assist customers in selecting the products that will achieve their needs. Orders are entered via a computer program within a Microsoft Windows environment. You will be providing the best buying experience available. Product training provided. This is a non-commissioned sales position.
* 2+ years retail sales skills in professional environment a plus
* Prior work experience working with tile, stone, granite or slabs a plus
* Solid mathematical ability.
* Basic computer skills working within Windows environment
* High School diploma or equivalent
* Demonstrate an positive attitude of cooperation and respect
* Exceptional customer service skills with the ability to provide individualized service
* Ability to work independently as well as part of a team
* Self started who proactively finds solutions to customers’ needs
* Excellent communication skills including verbal, written and telephone
* Medical benefits
* Dental benefits
* Vision benefits
* Short Term and Long Disability Insurance
* Life Insurance
* 401(k) Retirement Plan, with discretionary employer match
* Paid Time Off (PTO):2 wks the first yr; 3 wks after 1 yr; 4 wks starting yr 7
* Employee discount on tile and slabs
* On the job training on tile and granite products
Job Requirements:
* Ability to work flexible hours, including Saturdays* 2+ years retail sales skills in professional environment a plus
* Prior work experience working with tile, stone, granite or slabs a plus
* Solid mathematical ability.
* Basic computer skills working within Windows environment
* High School diploma or equivalent
Expectations:
* Communicate and develop rapport with customers* Demonstrate an positive attitude of cooperation and respect
* Exceptional customer service skills with the ability to provide individualized service
* Ability to work independently as well as part of a team
* Self started who proactively finds solutions to customers’ needs
* Excellent communication skills including verbal, written and telephone
Benefits:
* Competitive wage, depending on experience* Medical benefits
* Dental benefits
* Vision benefits
* Short Term and Long Disability Insurance
* Life Insurance
* 401(k) Retirement Plan, with discretionary employer match
* Paid Time Off (PTO):2 wks the first yr; 3 wks after 1 yr; 4 wks starting yr 7
* Employee discount on tile and slabs
* On the job training on tile and granite products
Application Instructions
Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you! If you need a reasonable accommodation to complete the application process, please contact Arizona Tile’s Human Resources Department at HRDEPT@arizonatile.com or call 480-893-9393.
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